Are you a client?
Centre de santé Saint-Boniface offers a wide range of services to navigate Manitoba’s health care system. Have a look!
New Centre de santé Saint-Boniface hours of operation
Effective November 14, 2017, Centre de santé will be open Mondays to Thursdays from 7 a.m. to 6 p.m. and Fridays from 7 a.m. to 4:30 p.m. Centre de santé will not schedule any appointments on weekends or holidays.
New hours of operation – Frequently Asked Questions:
- Is staff limited early in the morning and late in the afternoon (from 7 a.m. to 8:30 a.m. and from 4:30 p.m. to 6 p.m.)?
- Will I have access to my primary care provider early in the morning and late in the afternoon?
- How many months in advance should I make an appointment so I can get one early in the morning or late in the afternoon?
- Does Centre de santé still offer same-day appointment scheduling for clients who have immediate, but non-urgent needs?
A: Centre de santé tries to have sufficient staff on site to meet our clients’ needs at all times. Access to some health professionals may be limited depending on their work schedule.
For example, our dietitians, mental health counsellors and primary health nurses are available for appointments at any time. However, our exercise specialist is not available for early morning appointments, but is available some days at 8:30 a.m. and late in the afternoon, depending on his schedule.
A: There will always be at least one doctor and one nurse practitioner on site. Please check with the front desk staff for your primary care provider’s schedule.
A: You can make an appointment six months in advance, regardless of the time of the appointment.
A: Yes, a limited number of same-day appointments are available Monday to Friday. You can book one of these appointments by calling the Centre as soon as it opens at 7:00 a.m. These appointments are scheduled on a first-come first-served basis, and same-day appointments cannot be scheduled after they have all been booked. In addition, there is no guarantee that you will be seen by your primary care provider.
The Client Guide contains useful information on Centre de santé Saint-Boniface and its services, and gives our clients a better understanding of the way our facility operates.
To download the Client Guide, click here. (PDF Link)
To download the New Client Form, click here.
Centre de santé Saint-Boniface: training future bilingual healthcare professionals
Centre de santé regularly welcomes medical residents in family medicine and thus actively participates in training the next generation of bilingual healthcare professionals. It is also recognized as an official bilingual training site of the University of Manitoba’s Family Medicine Training Program. Every year, it hosts medical residents in family medicine from various universities.
Learn more about your role as a Centre de santé client by reading our Health Column about training future bilingual healthcare professionals.
Personal Health Information Act
The Manitoba Personal Health Information Act (PHIA) and the policies of Centre de santé Saint-Boniface ensure that your information is kept fully confidential. If necessary, relevant confidential information may be shared between professionals in order to better serve you.
Electronic medical records
Centre de santé Saint-Boniface uses an electronic medical record system for its clients. The system is designed to give authorized health professionals at the Centre easy, secure access to the information. Clients benefit from the fact that their health care professional has access to reliable, up-to-date records.
Centre de santé also uses the eChart Manitoba computerized medical records software. eChart Manitoba is an electronic system that gives authorized health care professionals access to their clients’ critical medical information. The information may include drug prescriptions, immunization history or lab test results. Health professionals can access your medical information from any health care facility such as a hospital or clinic.
The system allows health professionals to receive and share clinical information in a timely manner, have access to more complete data, make decisions quickly, and avoid unnecessary examinations.
The eChart Manitoba software provides secure services and care. It complies with all regulatory and legislative standards regarding the protection of personal health information in Manitoba. More information please visit eChart Manitoba.
To obtain the best possible care, it’s essential that you play an active role when interacting with health professionals. When you visit doctors or other health professionals, have a clear idea of why you decided to see them. Bring a list of questions you want to ask them. If their answers are not clear, don’t hesitate to ask for clarification. You are encouraged to participate.
The Manitoba Institute for Patient Safety has launched the It’s Safe to Ask campaign across Manitoba to promote patient safety. The campaign encourages all Manitobans to ask their doctor, nurse and pharmacist three very simple questions:
- What is my health problem?
- What do I need to do?
- Why do I need to do this?
For information, advice and resources to help you become more involved in your health care delivery, click here.